All stated fees are actual post office prices. Shipping Fees are Nonrefundable |
| Notifications | You'll receive a letter of confirmation and a receipt number via Email once your package has been shipped. |
Lost
&
Misdirected Packages
Missing Package Investigation Fees | CJI is not responsible for lost or misdirected packages. However, we will assist you as much as possible to help recover your items. Please be patient. The package more than likely is delayed due to international customs screenings which we (CJI) do not have any control over. The post office will not investigate your case until 1 month after the shipping date. Your package must be missing for a full month before an investigation on their behalf takes place. If in fact your package is lost, the post office - not CJI - will handle the case. Shipping Fees are Nonrefundable |
| Damages | CJI is not responsible for damages at the hands of careless postal workers. Please report damages to your local post office customer service representative. Update: As of Jan. 1rst 2009, all heavy orders will be packed in boxes provided by our local post office. This mandatory change will reflect in a slight increase in shipping fees. All stated fees are actual post office prices. Shipping Fees are Nonrefundable |
Express Shipping Fees 
|
| Express International Flat Rates | Small Packages - 0 - 249 Grams: $37.00 USD Med. Packages 250 - 499 Grams: $42.00 USD | Large Packages over 500 Grams $65.00 USD |
Track Express Packages | Express Transit Time: 2 - 7 Days Online Tracking Info will be Provided via E-mail alog with your Shipping Notice |
| Air Mail |
Economy Shipping Fees & Delivery | Large Packages | $42.00 USD Flat Rate 1 kilo + | World Wide Shipping 12 - 14 Days (30 days max.) |
| Medium Packages | $18.00 USD Flat Rate 501- 999 Grams | World Wide Shipping 12 - 14 Days (30 days max.) |
| Small Packages | $7.60 - $17.00 USD Flat Rate (pending weight at time of checkout). 0 - 500 Grams | World Wide Shipping 12 - 14 Days (30 days max.) |
Update: As of Jan. 1rst 2009, all heavy orders will be packed in boxes provided by our local post office. This mandatory change will reflect in a slight increase in shipping fees. All stated fees are actual post office prices. CJI is not responsible for lost or misdirected untraceable packages. Lost or damaged items sent via Economy Air Mail will not be refunded or replaced by CJI. Packages sent via Express Mail are the only ones that can be traced by the post office at this time. |
| Economy Air Mail Tracking | Economy tracking is not available at this time. We will provide updates once the post office's system has been restored. |
Customer Service | Need Assistance? CJI is here to help. Contact us |